terms & conditions

For the purposes of these benefits:

Commencement Date. The date for commencement of the employee benefits programme is 1 July 2021. The period of assessment of an employee’s eligibility will commence from the date they start employment with Trade Assist or the commencement date of the program, whichever is the latter.

Eligible Employee. An employee will be considered an Eligible Employee for the period that starts when they meet all the Eligibility Criteria in this document and ceases when the employee no longer meets one or more of the Eligibility Criteria.

Continuous Full-time Employment. For the purposes of this employee benefits programme, to be in Continuous Full-time Employment an employee must have worked for and been paid by Trade Assist for at least four weeks for at least an average of 30 hours per week in the period in which they seek to establish that they are in Continuous Full-time Employment.

• Each benefit will require an employee to have maintained their Continuous Full-time Employment status for the period of time prescribed for that benefit.

• An employee will cease to maintain their Continuous Full-time Employment status if the average of their weekly hours worked covering their previous four previous weekly pay periods falls below 30 hours per week.

• The calculation will exclude (an employee will not be penalised for) approved holidays and leave that an employee is entitled to, calculated at their average daily hours.

• Continuous Full-time Employment cannot be claimed by aggregating shorter periods of employment. If the employee ceases to be in Continuous Full-time Employment, but subsequently returns to Continuous Full-time Employment, the duration of any prior periods of Continuous Full-time Employment will not be considered. Only the most recent period of Continuous Full-time Employment will be considered when calculating the duration of Continuous Full-time Employment and the date from when the employee begins Eligible Employee, or the Commencement Date, whichever is the latter.

• If an employee is on a casual employment basis and/or Trade Assist is not able to or does not offer sufficient hours of work required to maintain an average above 30 hours per week, the employee's Continuous Full-time Employment status will cease, with no recourse to Trade Assist.

The Eligibility Criteria set out below are used to determine whether an employee is an Eligible Employee for the purpose of this programme. All Eligibility Criteria must be met.

To be eligible to enter this programme the employee must:

• Be in Continuous Full-time Employment as defined above.

• Not have any live warnings or disciplinary matters.

• Have an attendance record above 95% during the period of Continuous Full-time Employment for the six months immediately preceding the time of assessment or since the commencement of the employee’s employment with Trade Assist, whichever is the greater period.

• Be on-hired to a client of Trade Assist and not be engaged as part of the internal staff or management team of Trade Assist (unless otherwise stated in the specific benefit requirements).

Each specific benefit has specific eligibility criteria. To be eligible for a specific benefit the employee must:

1. Meet the Eligibility Criteria in para 2 above.

2. Meet any benefit specific eligibility requirements.

3. Have received written or emailed confirmation from Trade Assist that the employee is now an Eligible Employee in relation to the specific benefit.

4. Have applied in writing or by email with Trade Assist for the relevant benefit and completed the onboarding requirements with any relevant third party who provides products or services under this programme.

An employee will stop being an Eligible Employee, and will not be eligible for any employee benefits, and the benefits will automatically terminate (unless advised in writing by Trade Assist) when one or more of the following occur:

1. The employee ceases to be an Eligible Employee or ceases to maintain Continuous Full-time Employment for any reason.

2. The employee resigns from their employment with Trade Assist.

3. The employee’s employment is terminated for any reason.

4. Trade Assist, may at its sole discretion and without any warning to you;

   1. modify the benefits offered,

   2. modify or change these terms and conditions, or eligibility requirements.

   3. withdraw part or all of the employee benefits programme. An employee may remain an Eligible Employee but cease to meet the benefit-specific eligibility criteria, in which circumstances the entitlement to the specific benefit will cease immediately.

1. These conditions (including any version amended in the future), and any terms and conditions imposed by any relevant benefit provider form part of the conditions of this employee benefits programme.

2. The entitlements under this programme are discretionary benefits supplied by Trade Assist and do not form part of your standard conditions of employment.

3. There are other benefits that may be available to an employee as an extension of the benefits provided under this programme (including, but not limited to, upgrading the health and life policies, or adding family members). These benefit extensions are offered to employees at the employee’s cost and are subject to all conditions of this programme and those imposed by any relevant benefit provider at the time the benefit is offered.

4. Where benefits involve payment to the employee, such payments may incur tax, and Trade Assist will deduct tax at the appropriate rate from any payment of the relevant benefit.

5. Unless specified otherwise, any benefit amount payable to an employee is the “Gross” amount and will have the applicable tax deducted before payment.

6. When an employee meets the benefit specific eligibility criteria, the employee must make an application to Trade Assist for the relevant benefit and comply with the onboarding requirements of Trade Assist and the relevant third-party provider. Trade Assist may at its discretion approve an application for the benefit. The benefit will only apply from the date of application and will not be backdated.

7. Trade Assist, at its sole discretion, may (but shall not be required to) provide notification of the ending of eligibility or provision of the benefit.

1. Trade Assist provides this employee benefits program and the contained benefits in good faith but on a best endeavours basis, and at all times at its sole and absolute discretion. Trade Assist will not under any circumstance be obligated to continue any or all benefits for any prescribed duration, nor under any circumstance incur any liability (ongoing or otherwise) arising directly or indirectly from this program or the provision, modification, or withdrawal of any or benefits contained within the program.

2. Trade Assist does not provide any warranty, guarantee, acceptance, or undertaking for the performance of any benefit, including on behalf of any third party (which may have its own acceptance criteria in addition to that set out in this document). Trade Assist shall not have any liability for non-performance by any third party.

3. Trade Assist reserves the right at its sole and absolute direction to change, modify or withdraw parts or all of this employee benefits program. This can happen because of, but is not limited to any change or increased cost imposed on Trade Assist by any third party such as an insurer.

4. Trade Assist may at its sole and absolute discretion make any concession in relation to one or more provisions or conditions of this employee benefits program. Such concession will not confer any future or ongoing obligation on Trade Assist to continue to make such concession for the employee to whom the prior concession was made or any other employee.

A – Nature of Benefit

This benefit provides life and health insurance for employees on the following basis, at no cost to the employee.

• After 12 Months $25,000 Life Insurance Cover

• After 24 months Private Health Insurance

B – Benefit Specific Eligibility Criteria (in addition to all general conditions)

The employee meets the general Eligibility Criteria; and the employee must have been in Continuous Full-time Employment for the period described in the benefit they seek to obtain (i.e. 12 or 24 months);

• The employee must apply for the benefit they seek to obtain by completing the required Trade Assist and Third-Party application forms.

• The benefit will commence, and cover will apply only after “acceptance and confirmation of coverage” is provided to the employee by the insurance company.

• Insurance products are subject in all respect to the insurer’s prevailing terms and conditions and may be subject to limitations imposed by the insurer.

• This benefit is available to all Trade Assist employees, including internal and management employees.

C – Optional Extension of Benefit (at employees’ cost)

Employees may be able to, subject to the insurer’s terms and conditions, at their own cost and paid directly to the insurer, add immediate family members to their life and health insurance policies on the same basis as their own. To enjoy the benefits of the Trade Assist life and health group coverage including the (no pre-existing conditions exclusion), the option to add immediate family members must be taken up by the employee within 90 days of their own coverage starting.

• Employees may be able to, subject to the insurer’s terms and conditions, at their own cost and paid directly to the insurer, upgrade their policies with increased coverage sums and benefits.

• If an employee leaves employment with Trade Assist or stops being eligible for the benefits, the employee can contact the Trade Assist’s insurance broker and may be able to take over and assume the policy directly themselves.

Broker Name: BrokerWeb Risk Services Ltd
Address: 446 Colombo Street, Sydenham, Christchurch 8023
Phone: 03 348 9802
Web: https://www.bwrs.co.nz

A – Nature of Benefit

In recognition of an employee being in Continuous Full-time Employment for 12 months, Trade Assist will review the employee’s pay to ensure that the employee is being paid a competitive pay rate. The process of a pay review does not automatically mean that the employee’s pay rate will be increased.

B – Benefit Specific Condition (in addition to all general conditions)

1. Assessment of the Eligibility Criteria will not be backdated from the date the employee applied for the benefit or the Commencement Date, whichever is the latter.

2. Eligibility will start from the date of the Commencement Date or the date from which they have been in Continuous Full-time Employment with Trade Assist, whichever is the latter.

3. Trade Assist will complete a pay review for an eligible employee’s pay rate in good faith taking account of all information that Trade Assist, in its sole discretion considered relevant. Such information will include (but not be limited to) the employees’ performance, attitude, client customer feedback, market conditions and current pay rate. A pay review is a process that involves reviewing the employee’s pay, but not required, and may not result in the employee’s pay rate is increased.

REFER A FRIEND 

You can earn $100 for each friend you refer to Trade Assist subject to the conditions below. 

Terms and Conditions 

1. When you refer a friend or colleague to Trade Assist you will receive a payment of $100 when the person you refer works in continuous full-time employment for 160 hours. This is a taxable payment and income tax will be deducted at the appropriate rate.  

2. You can make a referral while you are working for Trade Assist or within 3 months of resigning. Internal team members or management are not eligible to be paid for referrals. 

3. You need to make the referral online at https://tradeassist.net/refer-a-friend before the referred employee contacts or starts employment with Trade Assist.  

4. You cannot make a referral or claim a referral fee retrospectively (after the person has been in contact or started with Trade Assist. If the person you are referring has had any other contact with Trade Assist before your referral, no referral will be paid.  

5. Referrals not submitted by the referral portal will not be eligible for a referral bonus. 

6. If you are making a referral, you must not act in breach of either your ongoing confidentiality obligations to your employer or any other post-employment restraints that you may be subject to. Any breach of this obligation will mean that the employee will not be eligible for a referral bonus for the specific referral. 

7. These conditions are subject to and read in conjunction with Trade Assist’s standard employee benefits conditions which are available above.